How I run ads for Ecommerce
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- Specific to facebook market
- ads strategy
- General advice
- don’t be the bottleneck of your business
- don’t sweat the marketing campaign cost. See it as investment. You will make your money.
- campaign
- initial
- retargeting to improve conversation
- ad set
- ad
- same campaign, one ad set per interest
- start with product related interested. Example selling a BMW electric, then you can start with BMW, electric, car sale as first three interest then use suggestion to pick few more interests. Up to 10 ad sets ideally
- 3 creatives (ie 3 different images) and 3 copies per product per ad . You can try to mix between image, carousel, video. Can be one of each making a total of up to 6 ad per ad set. Can use multiple
- let the ads run for 24 to 72h
- turn off any ads where cost per result more than any arbitrary number (ie $10 or less). Cost per result for message are usually lower than calls or contact so adapt the arbitrary number to your call to action
- after 72h, duplicate any ad set with decent cost per result (ie $1 or less)
- create new creative and marketing copies
- after 72h, if less than 10 ad sets running, find new interest then repeat the process from initial campaign
- Sometimes what is needed is to change your creative or marketing copy
- While ads running,
- optimize landing page based on analytics which means you are selling using a website/app not just on social media (IG, facebook, WhatsApp, call)
- better product description, doesn’t need to be longer but easier to skim through
- add more FAQ based on customer interactions
- add policies (privacy, return, delivery, payments)
- Next step: automation with agent for customer interaction.
- only required once you hit a certain volume not before
- Can be implemented as live chat on website or as a bot on WhatsApp, telegram, etc
- agent is capable to
- chitchat
- detect intention
- answer customer based on constructed knowledge base
- General advice